Reviews

"Joanne was so helpful, knowledgeable and patient. It was a pleasure talking to her."

"Maria gave me a great quote!"

"Maria gave me an amazing quote and was extremely nice and personable !"

"Maria is amazing!!!"

"I dealt with Joanne. She was very helpful and thorough with all aspects. Questions answered right away great to deal with looking forward to being a part of this State Farm family."

"Maria was friendly and efficient helping insure my latest vehicle. Great job!"

"Maria was great in answering all my questions! Definitely will recommend her and the agency!"

"Joanne DeSimone saved me hundreds of dollars in home/auto insurance. She provided an excellent, professional, and personable service to our family. She was diligent in researching various options and clearly presented them to me in layman's terms, so I could understand them and make a decision for myself.

Just as my prior research highlighted, online policies are not a good substitute for expert help in a local office, such as that provided by Joanne"

"I’m signing for my new car tomorrow. Sent an email to update my policy. Maria got back to me with all the new info and updated ID cards within an hour. Sean and Maria consistently provide excellent customer service and information."

"Terrible customer service experience from Sean."

"Joanne was a huge help providing me substantial savings on my Auto and Home insurance policies. Was with another major carrier for 10+ years but after siting with her and going through my insurance policies, she was able to offer the same coverages with much less costs. Fast and friendly service! Definitely worth your time to have her review your existing policies and coverages to help save you money. I am very pleased to have switched to State Farm and so lucky to have found a new insurance agent here in Phoenixville."

"We had a very good dealing with Joanne DeSimone from Sean Collins agency! Thank you for your thorough evaluation for our auto insurance. We are looking forward to our new insurance arrangement! Thank you, Carl"

"Maria was a great help, she answered all of my questions and helped me understand what coverages were on my policy."

"I don't write reviews often, but alas I must! There is a young lady at this location that has done the most for me as a client. I have made so many changes for my business and personal life that I often have to make changes to my policy. Maria, my agent has had so much patience and is knowledgeable in her field, I feel comfortable calling anytime for any reason. Her level of customer care is worth acknowledging and appreciating. Thank you again Maria!!"

"Joanne is great to work with! Explains options clearly, to the point, and considerate! Ty!"

"I’ve had a great experience with Sean Collins Agency since I started with them about 2 years ago. This week specifically I wanted to give a shoutout to Maria Griffith for being so attentive and making it a smooth process to make last minute changes to my profile in order for me to buy a car. I also needed to add a second car to my policy and the quote they provided has been by far the best one. I appreciate it and hope to stay here for a long time!"

"Maria was very prompt and helpful."

"I worked with Joanne to get a quote estimate and startup my new policies. She was very helpful and friendly and provided good communication with me. Have everything ready to go same day."

"Maria was a great help with getting started with my own car insurance"

"Maria was really supportive and thoughtful throughout my renters insurance process. She responded quickly, answered my questions patiently, and was very accommodating. She made sure my needs were taken into account and helped me find a renters insurance plan that fit my apartment’s requirements. The price was reasonable as well. The whole process felt much easier and more efficient with her help. I really appreciate her support and would definitely recommend her!"

"Maria is really supportive and friendly! Sean is the most reliable agent we’ve seen"

"Sean was great to work with. After having three homeowner's policies fall through with other companies because of the age and uniqueness of our house, he was able to get us covered without any hassle, and at an extremely competitive rate. He was super responsive, easy to talk to, and made the whole process really straightforward. As a bonus, he even helped us get a better rate on our auto insurance. Highly recommend reaching out to him if you need someone who actually makes insurance easy.

Edit: I’m updating this review (still 5 stars) to make sure I give credit to Maria as well. After being a client of Sean’s for some time I recently reached out to set up business owner and commercial property policies for my new business. There were a lot of hoops to jump through to meet lender requirements, etc and Maria was there to help me through all of it. She helped make the process as simple as possible in a time when everything else felt busy and chaotic. Thank you!"

"Joanne was very helpful, knowledgeable, and thorough as well as being friendly and personable. I enjoyed doing business with her and will recommend her to others as the need arises."

"My experience has been nothing but excellent since my first policy a few years ago. Maria is always especially helpful and friendly. I highly recommend her. I've been with StateFarm for a few years now and it's only been a positive experience with the Agent group. This is thr only insymuramce group where my premium came down over the years! Can't beat that!"

"Excellent customer service. Joanne from local Phoenixville office allowed smooth onboarding for homeowner and auto insurance. Highly recommend state farm and this Phoenixville office."