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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rachel Hatem

October 18, 2025

5  out of  5
rating by Rachel Hatem
"Cannot recommend highly enough! Maria was so wonderful and patient as I asked a million questions about home insurance policies. Took the time to explain every line and helped me build the perfect coverage for me. It was so easy to bundle with my existing auto insurance. Maria looked for discounts for me also! I look forward to continuing my relationship with Maria, Sean, and State Farm for many years to come!"
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Brennigan Myers

October 17, 2025

5  out of  5
rating by Brennigan Myers
"I had Maria as a representative to purchase a new policy! She was very straightforward and helpful with all inquiries and concerns regarding the policy! The procedure to start the policy was simplified by the representative’s intelligence and communication skills!"
We responded:
"Thank you for the wonderful 5-star review, Brennigan! We're happy to have you on board, and we appreciate your business and recognition of Maria's efforts! "
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Geo Bern

October 11, 2025

5  out of  5
rating by Geo Bern
"Great place. Great price. Had a little snafu with with the bank and Sean fixed it is less than 10 minutes. Highly recommend"
We responded:
"Thank you for the wonderful 5-star review, George! We appreciate your business, and we're always here to help. "
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John Aukstikalnes

September 23, 2025

5  out of  5
rating by John Aukstikalnes
"My interaction with Maria has been outstanding. I was unable to visit the office and Maria made it so easy for me to make all of the changes via email. This made the transition from Florida to Pennsylvania quite easy. Thank You Maria."
We responded:
"Welcome to PA, John, and thank you for the 5-star review! We're happy you're happy, and glad it could be an easy and smooth transition. Please don't hesitate to reach out with any questions or concerns. We look forward to working with you!"
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Darrell Tolbert

September 23, 2025

5  out of  5
rating by Darrell Tolbert
"Maria has taken great care of my policy's and has giving me a better outlook on what insurance is all about, explaining what coverages you need and don't need for what it means she is a "great" asset to Sean Collins and statefarm she knows how to take care of your customers even myself which haven't been easy at all. THANK YOU MARIA Griffith... Darrell Tolbert... ."
We responded:
"Thank you for the 5-star review, Darrell! We've been happy to serve you for the past couple of years, and we appreciate your business. Thank you for recognizing Maria's efforts, she is indeed a valued member of our team! "
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Agustin Obregon

September 10, 2025

5  out of  5
rating by Agustin Obregon
"Joanne is absolutely wonderful! She’s knowledgeable, patient, and takes the time to explain everything clearly. She has gone above and beyond to make the process smooth and stress-free. I’m so grateful for her support and highly recommend Joanne to anyone looking for excellent service and peace of mind."
We responded:
"Thank you for the amazing review, Agustin! Truer words have never been spoken. We're very lucky to have Joanne as a valued member of our team, and it's clear you feel the same way. Please don't hesitate to reach out if we can help you in any other way."
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Patrick

August 26, 2025

5  out of  5
rating by Patrick
"Joanne is prompt, courteous, and respectful. A true professional. I can't give a higher recommendation!"
We responded:
"What a wonderful review, Patrick! Joanne regularly gets high praise from our customers, and we appreciate you taking time out of your day to do the same. We're always here to help with any and all of your insurance related needs. "
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Ramesh Rajamohan

August 26, 2025

5  out of  5
rating by Ramesh Rajamohan
"Maria.G provided me with all the insurance details promptly and helped me to get a new insurance my new car. Great job Maria."
We responded:
"We appreciate you taking time out of your busy schedule to provide us with such a wonderful 5-star review, Ramesh! Maria is indeed a valued member of our team, and we thank you for recognizing her efforts! "
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Brenda Hennessey

August 14, 2025

5  out of  5
rating by Brenda Hennessey
"Joanne DeSimone at our local Statefarm agency was SUPER helpful with my home and auto insurance. She is very knowledgeable and friendly, putting her customers first."
We responded:
"Thank you for the 5-star review, Brenda! We're happy to have you on board as our newest customer, and we're always here to help with any additional insurance needs you may have. Thank you for the kind words regarding your experience with Joanne, she goes above and beyond to make sure people feel appreciated, and your recognition means a lot to her and the team. "
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Yvonne Mung'ata

August 13, 2025

5  out of  5
rating by Yvonne Mung'ata
"I'm very happy with the service and prompt response from this State Farm agent. They offered me great rates and handled everything smoothly. I appreciate Maria’s help and professionalism. Thank you!"
We responded:
"Welcome to State Farm, Yvonne, and thank you for the kind words! We're glad you had a smooth onboarding experience and look forward to working with you. Thank you also for the kind words regarding your experience with Maria, she works hard to provide an excellent experience for everyone!"
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Jennifer Cyr

July 31, 2025

5  out of  5
rating by Jennifer Cyr
"My agent Maria was super helpful! She assisted me with all of my insurance questions and needs, from helping with adding my new car and daughter to the policy and a new renters policy for my business. Maria at State Farm goes above and beyond and responds immediately with all of my insurance needs! I highly recommend her and State Farm. Thanks so much!"
We responded:
"Thank you, Jennifer! We appreciate your business and for recognizing Maria's efforts. Maria does indeed go above and beyond on most occasions, and we're glad in this case it was to help you! Please don't hesitate to reach out if we can help in any other way"
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Nick Desiderio

July 30, 2025

5  out of  5
rating by Nick Desiderio
"Joanne is amazing and extremely easy to work with! She handled everything I needed with a quick turnaround and was very responsive throughout the process! I highly recommend working with her."
We responded:
"Thank you for the kind words and the 5-star review, Nick! Joanne is a valued member of our team, and we're happy to have you on board. We appreciate your business!"
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Alan Gibson

July 30, 2025

5  out of  5
rating by Alan Gibson
"Joanne DeSimone was wonderful, very proactive, and took the time to understand what we needed for our home and car insurance - A* customer service. Great after sales service also. State Farm was also competitive. Highly recommend giving the team an opportunity to see if they can help. Alan G West Chester"
We responded:
"Thank you for the wonderful 5-Star review, Alan! We appreciate you taking time out of your busy day to recognize Joanne’s efforts, it goes a long way. We’re happy to have as part of the State Farm team!"
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Nikunj Choudhary

July 23, 2025

1  out of  5
rating by Nikunj Choudhary
"Horrible - do not use this agent. They do not give you all the details."
We responded:
"Nikunj--I'm really sorry we weren't able to help you with your issue. We always strive to provide the best customer service we possibly can, unfortunately we cannot achieve every outcome every time. We will still continue to strive for the very best and look forward to helping you in any way we can moving forward. Please do not hesitate to reach out with any future needs. "
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John Sroka

July 18, 2025

5  out of  5
rating by John Sroka
"Sean and Joanne are terrific! They took the time to understand our needs and recommend the best coverages for our family. And it saved us a significant amount of money as well! I highly recommend reaching out to explore your options!"
We responded:
"Thank you for the kind words and 5-star review, John! We're happy to have you as part of the State Farm family and look forward to helping you and your growing family with any and all insurance needs! Please don't hesitate to reach out with any questions or concerns, we're always here to help! "
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Jack Johnson

July 16, 2025

5  out of  5
rating by Jack Johnson
"Sean was great to work with. After having three homeowner's policies fall through with other companies because of the age and uniqueness of our house, he was able to get us covered without any hassle, and at an extremely competitive rate. He was super responsive, easy to talk to, and made the whole process really straightforward. As a bonus, he even helped us get a better rate on our auto insurance. Highly recommend reaching out to him if you need someone who actually makes insurance easy."
We responded:
"Thank you for the wonderful review, Jack! I was sorry to hear about your previous troubles with the homeowners insurance, but equally thrilled that we were able to help you! Very happy to have you on board, and looking forward to working with you and your family. Please don't hesitate to reach out with any future insurance needs. "
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stephanie wolfersberger

June 24, 2025

5  out of  5
rating by stephanie wolfersberger
"Joanne is a pleasure to work with. She’s super helpful and reaches out without being bombarding. Great agent!"
We responded:
"Thank you for the kind words and 5-star review, Stephanie! Joanne is indeed a wonderful asset to our agency, and we appreciate you recognizing her efforts. Customer service is our number 1 priority in our office, and we're happy to help in any way we can. Please don't hesitate to reach out with any questions or concerns! "
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Cayla McCafferty

May 20, 2025

5  out of  5
rating by Cayla McCafferty
"I just bought a new car and the process to switch the car was so easy. Chad was great."
We responded:
"Welcome to the Sean Collins State Farm agency, Cayla! Thank you for the wonderful review, and we're thrilled the process was easy for you. Chad is a valued member of our team, and we thank you for taking time out of your day to recognize his efforts. Please don't hesitate to reach out if we can help in any way. "
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Matt Santoni

April 23, 2025

5  out of  5
rating by Matt Santoni
"Joanne was very helpful in getting me a quote."
We responded:
"Thank you for the kind words, Matt, and welcome to State Farm! I'm glad you had a wonderful experience with Joanne, and we're happy to have you as the newest member of the State Farm family. Please don't hesitate to reach out if we can help in any way! "
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Karen Wallin

March 27, 2025

5  out of  5
rating by Karen Wallin
"I feel very fortunate to have dialed the number for your office and have Sandi Pickup answer the phone. What a customer centric employee. Sandi helped to walk me thru my home & auto policies very professionally & efficiently. I would recommend this branch to everyone who needs quality service & a competitive price! Thank you. 3/27/25 Adding to my original review as I just had another positive experience with State Farm. I added my Home Owners. Maria G. took my call and helped me thru the process. Very helpful and I was kept me up to speed on the progress right thru to the end. Thanks again, Maria."
We responded:
"Thank you for the kind words, Karen, and welcome to the State Farm family! We're thrilled you chose us to help you with your insurance needs, and couldn't be happier to have you as part of our team. Please don't hesitate to reach out if we can help you with anything else at all! "
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Helaida Perez

March 20, 2025

5  out of  5
rating by Helaida Perez
"I had questions about my policy so I reached out to Sean Collins for answers. Sean was prompt in scheduling a call with me. Not only did he answer all of my questions, he explained in detail my policy, the discounts that were offered and was able to help me lower my rate."
We responded:
"Thank you for taking time out of your busy schedule to give us such a wonderful review, Helaida! I'm happy we could get your situation straightened out, and lower your premium in the process. Please don't hesitate to reach out in the future if we can help in any way! "
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Ken Sims

March 12, 2025

5  out of  5
rating by Ken Sims
"Very polite and extremely helpful"
We responded:
"Thanks for the 5-star review, Ken! We're thrilled you're happy, and we look forward to working with you! "
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Darlene Glava

March 6, 2025

5  out of  5
rating by Darlene Glava
"I had some questions sbout my insurance policy, Sean made sure he followed up with me until we spoke. Sean explained in detail about my concerns. He spent over an hour until I had no more questions. He truly is genuine about his professionalism. Thank you for your time . Darlene"
We responded:
"Thank you for the wonderful review, Darlene! I was happy to help, and I'm glad we were able to address your concerns, improve your policy and get you some money back in your pocket. Please don't hesitate to reach out with any additional questions or concerns, we're here to help! "
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dariusz bil

February 17, 2025

1  out of  5
rating by dariusz bil
"Sean Collins must the worst agent out there . If someone ask you to set up a policy for your ex wife do you do that without her consent ? You just do it ? You as agent Don't call your customer with any questions ? You don't ask them how they will be paying for their own auto policy ? You leave billing to previous customer which is me ,for months ?? Seriously ? Than You and acting like you know everything and treat people with disrespect?! Every time I called I've heard the same answer : it was sent to underwriters and than eventually I will get credit for months i paid on that car ! Month after month ,same story . Well ,4 months later Mr Sean asked me the stupidest question : why would be paying on it ? Well, maybe because Your agency told me to wait and I'll get credit ?? . And why I was paying on it ? Because my other 2 cars were on automatic payments so maybe that's why Sean. I filed official complain with State Farm today and also asked for New Agent , I just can't deal with unprofessional people like you . You are the most Arrogant and Incompetent person I talked to over the phone ."
We responded:
"Dariusz--I'm really sorry for any trouble our processing delay caused you. I know this has been a tough couple of months for you. Clearly my office fell short of your expectations, and for that I apologize. I wish you all the best, and I hope your new agent is able to meet your expectations. "
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Marketing Department

February 7, 2025

5  out of  5
rating by Marketing Department
"Joanne was extremely helpful and knowledgable when helping me pick the right policy for my vehicle. She is very pleasant and personable! Thanks again for your help!"
We responded:
"Thank you for the wonderful 5-star review, and for recognizing Joanne's efforts! We're glad you chose State Farm and our office, and we look forward to working with you! "