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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

irrinki praveen

March 14, 2023

5  out of  5 rating by irrinki praveen
"Talking to insurance companies is bit hectic all the time as the rates doesn't satisfy the customer, no major discounts, wait times to talk to customer service, but this is not applicable to Sean Collins-State farm Insurance Agent. They are amazing in their business ,end to end process is pretty smooth, they look for customer satisfaction which is key takeaway in attracting more customers. You don't even get the thought to bargain as the rates they provide is already low in the market. I would like to thank Joanne DeSimone for all the patience in helping me get my Auto & home insurance rates at an affordable rate."

Bill Venella

February 24, 2023

5  out of  5 rating by Bill Venella
"Joanne was excellent! She saved over $1k on my insurance for Home and auto. She was very patient and explained all my options, allowing me to choose the right coverage for my needs. I sincerely recommend her and State Farm. You get a live person to deal with and a great experience."

Gretchen Hirzel

February 19, 2023

5  out of  5 rating by Gretchen Hirzel
"Sandi and the rest of this office were absolute LIFESAVERS as I and my family moved over 1000 miles and needed to make on-the-go updates to my homeowners insurance so that I could purchase my new home. Everyone I spoke with was friendly, patient, and accommodating with several unique and frustrating issues that cropped up. Can't wait to stop by the office sometime and meet some of the heros that made this all possible."

Kwan Lee

February 16, 2023

5  out of  5 rating by Kwan Lee
"Joanne has been very helpful to transfer my auto and home insurance to State Farm from another company. She is very patient and explain things well for her customer. I saved a few dollars as well. I recommend Joanne for your insurance needs."

Ksenia

February 14, 2023

5  out of  5 rating by Ksenia
"I just wanted to say thank you, because I am grateful to Jarrett for his help to sign up for insurance with State Farm. It was easy to do it with Jarrett. He was very friendly and nice.I appreciate his help he provided to me in switching to State Farm insurance."

Nicole Robinson

February 10, 2023

5  out of  5 rating by Nicole Robinson
"My experience INITIALLY WAS AWESOME... BUT.. now I'm paint double for home owners insurance. They messed up my birthday..... called me to tell me it was fixed but now I'm having problems with mortgage company telling I DON'T HAVE INSURANCE AND BEING BILLED DOUBLE. THIS IS A NIGHTMARE!!!!!!! THIS IS A HORRIBLE AGENCY!!! DO NOT USE THEM!!!!"

Prabhakar Bellemkonda

February 9, 2023

5  out of  5 rating by Prabhakar Bellemkonda
"Joanne De Simone was very easy to speak with and extremely helpful. Joanne went above and beyond to make sure I felt comfortable with my decision, she is really an excellent."

Harry Flawd

February 6, 2023

5  out of  5 rating by Harry Flawd
"Joanne DeSimone was a pleasure to work with. She went over all the details to make sure we were comparing apples to apples on our auto and homeowners policy, answered our questions quickly, and made the entire process a smooth situation. I would highly recommend using Joanne for any of you insurance needs. Harry & Anne Flawd"

Carolyn Vergantino

February 3, 2023

5  out of  5 rating by Carolyn Vergantino
"I would just like to share that Joanne D was the most Knowledgeable ,compassionate and what a personality you are very lucky to have her as an employee , she looked at many different policys ,tossed around numbers and found one too fit our needs she was truly wonderful Thank You JoAnne IM GLAD WE FOUND AUTOMOBILE INS THREW STATE FARM THE VERGANTINOS automobile insurance company"

Randy Oliveras

February 2, 2023

5  out of  5 rating by Randy Oliveras
"Joanne was great, walked us through the process with ease and no pressure thank you"

Andrea Jury

January 17, 2023

5  out of  5 rating by Andrea Jury
"Sean and Sandi are the best! They have helped me through tough times! Everyone who works there is amazing and very helpful"

Ken Walsh

January 12, 2023

5  out of  5 rating by Ken Walsh
"The experience with this State Farm office and Joanne DeSimone was very refreshing, customer service at it's best. Joanne was very insightful by providing options and assessing best fit for our family. I would highly recommend."

Christian Canavarro

January 5, 2023

5  out of  5 rating by Christian Canavarro
"Joanne was a huge help, very responsive, and saved me a lot of money on my auto policy."

robert raichle

December 29, 2022

5  out of  5 rating by robert raichle
"Very easy transition. Joanne was super helpful, responsive and thorough. Not only was it a great experience, I am also saving money. 2 drivers, 3 cars, Condo Insurance."

Shayla Jones

December 28, 2022

5  out of  5 rating by Shayla Jones
"Hi I was introduced to Joann from my mom. Mrs Joann was one of the most helpful and warm hearted agent that I ever spoke to over the phone. Mrs joann made me feel so comfortable I felt like I was talking to a family member. Thanks Mrs Joann continue being you and you’ll always be blessed."

Joe Bowman

December 23, 2022

5  out of  5 rating by Joe Bowman
"Customer service was really was great , Joanne really was helpful much appreciated her service"

Kimberly EDWARDS

December 22, 2022

5  out of  5 rating by Kimberly EDWARDS
"Called in to see about insurance for my cars and spoke with Joanne very sweet lady who made the process go very well, she was so easy to communicate with and she helped with what I needed. Her customer service was awesome we need more like her. Joanne thank you again and Happy Holidays to you and your family"

Steve Silverman

December 11, 2022

5  out of  5 rating by Steve Silverman
"Joanne DeSimone was extremely helpful during my search for a new Insurance co. and through the signing up process. I thank her for all the extra effort she put into her job."

Xiaoyi Ma

December 8, 2022

5  out of  5 rating by Xiaoyi Ma
"I worked with Joanne for my auto and homeowner insurance. She has been extremely helpful and patient throughout the process, and was able to leverage the best rate for me. Highly recommend this Phoenixville office."

Danielleelaine

December 6, 2022

5  out of  5 rating by Danielleelaine
"I had a wonderful experience . I got my usual $139 a month insurance down to $85 ! I couldn’t believe it and it was super easy and simple and I didn’t have to do much . Thank you so much for this ease of an experience ."

Melissa Croumbley

December 5, 2022

5  out of  5 rating by Melissa Croumbley
"Joanne was an absolute pleasure to deal with. She helped me get the best policy at a great rate for me. Thank you and will definitely recommend these services."

L Reynolds

December 1, 2022

5  out of  5 rating by L Reynolds
"Joanne DeSimone did an excellent job setting us up with new auto and renters insurance. With her assistance, we'll be saving $60 a month! Thanks Joanne!"

tamica hicks

December 1, 2022

5  out of  5 rating by tamica hicks
"Joann helped me saved a lot of money on my insurance and renters. She really explained everything with me and helped me pick the best policy and she was so patient with me. Her customer service was beyond great and I really appreciate all her help"

Riley Mayger

December 1, 2022

5  out of  5 rating by Riley Mayger
"I had a wonderful experience with Joanne. Not only do I have more coverage than my old policy with Progressive, but at a much lower premium. She was pleasant to work with."

Joshua Sheets

December 1, 2022

5  out of  5 rating by Joshua Sheets
"Jarrett was friendly and professional, he took time to help me and his responsiveness compared to other companies I spoke with is a large part of why I chose State Farm."