I had questions about my policy so I reached out to Sean Collins for answers. Sean was prompt in scheduling a call with me. Not only did he answer all of my questions, he explained in detail my policy, the discounts that were offered and was able to help me lower my rate.

Very polite and extremely helpful

I had some questions sbout my insurance policy, Sean made sure he followed up with me until we spoke. Sean explained in detail about my concerns. He spent over an hour until I had no more questions. He truly is genuine about his professionalism. Thank you for your time . Darlene

Sean Collins must the worst agent out there . If someone ask you to set up a policy for your ex wife do you do that without her consent ? You just do it ? You as agent Don't call your customer with any questions ? You don't ask them how they will be paying for their own auto policy ? You leave billing to previous customer which is me ,for months ?? Seriously ? Than You and acting like you know everything and treat people with disrespect?! Every time I called I've heard the same answer : it was sent to underwriters and than eventually I will get credit for months i paid on that car ! Month after month ,same story . Well ,4 months later Mr Sean asked me the stupidest question : why would be paying on it ? Well, maybe because Your agency told me to wait and I'll get credit ?? . And why I was paying on it ? Because my other 2 cars were on automatic payments so maybe that's why Sean. I filed official complain with State Farm today and also asked for New Agent , I just can't deal with unprofessional people like you . You are the most Arrogant and Incompetent person I talked to over the phone .

Joanne was extremely helpful and knowledgable when helping me pick the right policy for my vehicle. She is very pleasant and personable! Thanks again for your help!